Alert: Online Access
The Patient Access app is now using an authenticator app. This must be installed on your mobile device to ensure the highest level of security. We know this has caused a number of patients to have difficulty logging in to their account. You can find out more information by going to the page https://support.patientaccess.com/signing-in/trouble-signing-in
However, feedback received from a number of patients suggests using the NHS app may be preferable at this time for prescription ordering etc. More information about this can be found here: https://www.nhsapp.service.nhs.uk/login
Unfortunately, these third party apps are outside of our control but we do understand your frustration. You can email prescription requests to us if needed.
